Handling of Personal Information

2. Personal Information Protection Manager and Contact Details

• ITFOR Inc.
• Management Division, Business Management Department Manager: Akira Miyazaki
• Address: Ichibancho Tokyu Bldg. 21 Ichibancho, Chiyoda-ku, Tokyo 102-0082
• Tel: 03-5275-7841
• E-mail: privacy@itfor.co.jp

3. Objectives for the Use of Personal Information Acquired Through Methods Apart from Receiving Documents Directly from the Person Concerned

1. Personal information pertaining to investors and analysts
   1. Provision of information during IR briefings, etc.
2. Personal information pertaining to subcontracted work
   1. Fulfillment of contracts

4. Objectives for the Use of Personal Information Eligible for Disclosure

1. Personal information on the company's customers
   1. Contact purposes during the execution of duties
   2. Fulfillment of contracts
   3. Information pertaining to products/services, provision of advertising materials, etc., and for analyzing and creating statistics on the effects of advertising, post-operative improvements
   4. Planning and providing details on products/services
   5. Provision of information during seminars, exhibitions and other events
   6. Provision of information on the company's sales
   7. Responding to inquiries and requests
2. Personal information pertaining to the company's transactional clients
   1. Contact purposes during the execution of duties
   2. Fulfillment of contracts
   3. Responding to inquiries and requests
3. Personal information pertaining to visitors to the company (excluding open areas)
   1. For the purpose of maintaining security within the company
4. Personal information pertaining to people who participated in, visited or applied to seminars or events hosted by or participated in by the company
   1. Provision of information on subsequent seminars or events of the same type
   2. Analyzing and creating statistics on the results of seminars/events, and post-operative improvements
5. People applying to receive the company's online mail magazine distribution
   1. Analyzing and creating statistics on the distribution and effects of mail magazines, and post-operative improvements
6. Personal information pertaining to people who made inquiries to the company
   1. Confirming and responding to the contents of the inquiries concerned
7. Personal information pertaining to people desiring to enter the company as employees
   1. Providing information and documents pertaining to employment
   2. Mailing of notifications and documentation pertaining to selection processes
   3. Contacting successful employment applicants
   4. Responding to inquiries and requests
8. Personal information on the company's employees
   1. Information on business affairs pertaining to personnel transfers and labor management
9. Personal information pertaining to shareholders
   1. Execution of rights and fulfillment of duties based on laws and regulations
   2. Provision of information regarding the status of shareholders
   3. Creation of shareholder data and other shareholder management duties conforming to prescribed standards and based on laws and regulations
   4. Responding to inquiries and requests

5. Department in Charge of Dealing with Aspects on Handling Personal Information Eligible for Disclosure and Complaints

1. Opinions, inquiries and complaints, etc., pertaining to the handling of personal information within the company are to be addressed to the following contact liaison.
   1. ITFOR Inc., General Affairs Department
      Address: Ichibancho Tokyu Bldg. 21 Ichibancho, Chiyoda-ku, Tokyo 102-0082
      Tel: 03-5275-7841
      E-mail: privacy@itfor.co.jp
2. Telephone Inquiries

   All calls will be recorded for confirmation purposes in the event of customers calling the company's maintenance Call Center or calling the company with IR-related inquiries.
   Customers requiring return calls are also requested to note that the company uses a number display function to enable the persons in charge to return the calls.

6. Procedures for Requesting the Disclosure, etc., of Personal Information

1. Department to contact with requests for disclosure, etc. (requests from the person concerned for notification of the objectives of use, disclosure, revision, addition or deletion of contents, termination of use, erasure, and termination of provision to third parties).

   Requests are to be submitted to the contact liaison listed above in Article 5.

2. Method of requesting disclosure, etc.

   The details listed below between Articles 6.2.1 through 6.2.3 are to be submitted to the contact liaison listed above in Article 5 by mail.
   Note that the company is unable to accept requests that have not been mailed due to the need of confirming the identity of the person concerned.

   1. Inquiry sheet prescribed by the company

      The sheet can be downloaded from the following link.
      個人情報開示等依頼書　PDF：161KB

   2. Documentation proving the identity of the person concerned
      1. When submitted by the person concerned

         One copy of either the Resident Register Certificate, drivers' license, insurance card or passport (to be submitted with details of the permanent domicile blacked out)

      2. When the person concerned is affiliated to a company

         One copy of either the certificate of employment or the certificate of enrollment
         * As mentioned in the Request Form for the Disclosure of Personal Information above, applicants are requested to submit personal information to the company for confirmation purposes as listed above, and will be required to provide their consent for the company to use said information only for the objectives stated.

      3. Postage stamps amounting to the prescribed value listed under [Handling Charge] on the next page (6.3) for mailing documents back to the sender

         * Contact the contact liaison listed above in Article 5 if the request for disclosure, etc., is to be submitted by a representative on behalf of the person in charge.

3. Handling charge and collection method

   The handling charge listed below only applies to requests for the disclosure of personal information eligible for disclosure, and for requests to be notified of the objectives for use.

   1. Handling Charge: \540 (actual cost of replying to requests by registered mail)
   2. Collection Method: Postage stamps to the value listed above are to be mailed to the company together with the necessary documentation.
4. Method of responding to requests for disclosure, etc.

   Inquiries will be responded to by registered mail.

5. Objective for using the personal information pertaining to requests for disclosure, etc., acquired

   The personal information pertaining to requests for disclosure, etc., acquired will not be used for any purpose other than to respond to said request for disclosure.